Surveys
With usertrax Surveys you can run targeted on-page surveys — Hotjar-like, privacy-friendly, and linked to tracker sessions.
Surveys ship in the same embed as Feedback (feedback.js) but are a separate product with their own builder and Surveys dashboard section.
What surveys include (v1)
Section titled “What surveys include (v1)”- Question types: NPS (0–10), free text, multiple choice
- Popup triggers: URL targeting, delay, % sampling, exit intent
- Inline:
usertraxSurveys.mount()ordata-usertrax-survey - API:
open,close,mount,unmount - Soft-link to tracker sessions via
uxs_id
Surveys vs Feedback
Section titled “Surveys vs Feedback”| Feedback | Surveys | |
|---|---|---|
| Purpose | Open widget (emoji + comment + screenshot) | Targeted configurable surveys |
| Trigger | Visitor opens floating button | Triggers or inline/API |
| Plan | Pro+ | Business+ |
In this section
Section titled “In this section”Getting startedCreate a survey, activate it, and collect the first response.
JavaScript APIopen, mount, data attributes, and trigger behavior.