Surveys
Don't survey by email. Survey on the page.
Targeted on-page surveys with NPS, free text and multiple choice – as a triggered popup or inline in your content. Same script as Feedback, with channel and session context.
- No credit card
- 5-minute setup
- No cookies
„Versand zu teuer — sonst hätte ich bestellt.“
Why classic surveys fall short
Too late, wrong audience
Email surveys reach buyers with a working checkout – not the people bouncing right now. On-page catches the moment.
One open widget isn't enough
Open feedback is gold. Sometimes you need NPS after purchase, a short checkout question, or a survey mid-landing-page.
Without targeting it feels like spam
URL rules, delay, sampling and exit intent show the right question at the right time – not on every click.
How it works
Build the survey in the dashboard
Pick questions (NPS, free text, multiple choice), choose popup or inline, set triggers – done.
Script is already there
Surveys run inside feedback.js. Popups use triggers; inline uses a data attribute or usertraxSurveys.mount().
Answers with context
See NPS score, distributions and free text in the dashboard – optionally linked to the tracker session and channel.
What makes it different
Popup and inline
Auto-triggered popups or embedded in page content – whichever fits the question.
Hotjar-style triggers
URL targeting, delay, % sampling and exit intent – without session recording.
Same embed as Feedback
No second script, no second subscription. Feedback and surveys can run side by side.
From Pro
Surveys are included from Pro (and trial) – alongside Feedback and ad export.
FAQ
- Do I need an extra script?
- No. Surveys ship in feedback.js – the same embed as the feedback widget. You enable and configure them in the dashboard.
- How is this different from Feedback?
- Feedback is the open widget (rating, comment, screenshot). Surveys are targeted questionnaires with their own questions, triggers and analytics – including inline embedding.
- Does it set cookies?
- No. Cooldown and sampling use localStorage. There is no session recording and no mouse heatmaps – only answers visitors submit.